Retail Innovation Seminar: Know your customer via Customer Relationship Management (CRM) & Apps
SEMINAR STARTS ON
FRI, 27TH AUG, 2021
About the Seminar:
With CRM, retailers can more effectively record the consumer's consumption footprint, and analyze the data to launch sales & promotion plans in order to provide consumers with a better customer experience.
At the “Know Your Customer Via Customer Relationship Management (CRM) & Apps” to be held on Aug 27, 2021 (Friday), reputable and experienced subject matter experts in the areas will share their views and knowledge on Customer Relationship Management (CRM), and discuss how to enhance the competitiveness of retail business through digital solutions. A retail innovation exhibition will be held in parallel with the event, join us to experience the application of various digital solutions for the retail sector.
Address:
Theatre 2, 1/F, HKPC Building, 78 Tat Chee Avenue,
Kowloon Tong
Date and time
Date: Fri, 27th August, 2021
Time: 14:00 – 16:00
Note:
- Limited to 80 seats. First come, first served.
- The conference will be conducted in hybrid format. You may choose to discuss with them online; or have face-to-face interactions with the speakers and exhibitors.
Seminar Schedule
14:00
Registration
14:00-14:30
Retail Innovation Exhibition: Know your customer via Customer Relationship Management (CRM) & Apps
14:30 - 15:00
Speaker
Ms Maggie Yuen
Senior Business Advisor
Odoo
15:00 - 15:30
How CRM help SME to enhance business
Speaker
Mr Stephen Wan
Director and Founder
Bright System Limited
15:30 - 16:00
Speaker
Mr Keith Wong
Digital Technical Specialist
Microsoft
Each session will have 5-10 minute Q&A
*Retail Innovation Exhibition will start from 14:00 till 16:00
Exhibitors
Bright System
Odoo
Microsoft
Keynote Speakers
Ms Maggie Yuen
Senior Business Advisor
Odoo
Mr Keith Wong
Digital Technical Specialist
Microsoft
Mr Stephen Wan
Director and Founder
Bright System Limited